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Refund Policy

Sweetcitycandy.ca does NOT accept returns for and candy or food items.

If there any concerns with your order then please contact our Customer Service department within 7 days of receiving your order for refund/exchange requests and must be approved by our Customer Service Department. Due to Health and Safety concerns Sweetcitycandy.ca only accept returns of Non-Edible items.

Refunds exclude shipping costs. The customer is responsible for shipping the items back to SweetCityCandy.ca in their original condition at their expense. A 15% restocking fee will be applied to returns of non-edible products.

More to come...